Frequently Asked Questions
Everything you need to know about your VOGRACE order
What is the average shipping time for my order?
Standard shipping typically takes 7-15 business days depending on your location, while express shipping options are available for delivery within 3-5 business days.
Can I return an item if I am not satisfied?
Yes, we accept returns on unworn and unwashed items within 30 days of delivery. Please note that custom-made or personalized items are final sale unless they arrive damaged.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How should I care for my VOGRACE apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on printed graphics.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.